Contact Us to learn more about our lifetime Hot Water Tank Warranty!
If you have a gas hot water tank, make certain that you are using a listed gas contractor, and if a replacement is necessary, that the appropriate permit decal is filled out and adhered to the new installation. Remember, it is the home owners’ responsibility to check that the person and company are legit, licensed, insured and bonded.
Before you call us, you will want to check some elementary issues. If your hot water heater is electric, check to see if the fuse was tripped or turned off; once I had a service call for no hot water and the breaker was mistakenly turned off by the kitchen stove repairman.
If your tank is not giving you the performance you were used to a few years ago, turn the appliance off and drain the tank completely to remove rust and sediment, then return it to operational order. You will be surprised how much better your tank will perform after a good flushing, and your water will smell better.
If you have a tankless unit you should flush the system with an approved cleaner and descaler. More difficult diagnoses would be a faulty thermostat, element, pilot light or thermopile; this requires a lot more skill and extreme safety. If your hot water heater is leaking, turn off the water and electricity or gas immediately, there is no fix for a leaky tank.
While in a fully detached single-family dwelling, you can change your own hot water heater with proper permits, but please check with the authority having jurisdiction in your area to make certain. Most people would not consider a water heater installation a do-it-yourself type of project.
If you would like us to do it right the first time, legally and to code, please call B.C. Redi-Rooter Ltd. (we will even remove your old tank)